Frequently Asked Questions
Find answers to common questions about our store
Orders
Simply browse our collection, add items to your cart, and proceed to checkout. You'll need to create an account or log in to complete your purchase.
Orders can be modified or cancelled within 1 hour of placing them. Please contact our support team immediately if you need to make changes.
Once your order is shipped, you'll receive a tracking number via email. You can also view your order status in your account under "My Orders".
Shipping
We offer standard shipping (5-7 business days), expedited shipping (2-3 business days), and express shipping (next business day). Free standard shipping on orders over $100.
Yes! We ship to over 50 countries worldwide. International shipping typically takes 7-14 business days. Duties and taxes may apply.
Standard shipping takes 5-7 business days within the US. Expedited shipping takes 2-3 days, and express shipping arrives the next business day.
Returns
We offer a 30-day return policy for unworn items in original condition. Simply initiate a return from your account and ship the items back to us.
Refunds are processed within 5-7 business days after we receive your return. The amount will be credited to your original payment method.
Yes! Exchanges are free within 30 days of purchase. Contact our support team to start an exchange for a different size or color.
Payments
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All payments are processed securely.
Absolutely. We use industry-standard SSL encryption to protect your payment information. We never store your full credit card details.
Yes! We partner with Afterpay and Klarna for buy-now-pay-later options on orders over $50.
Account
Click the "Register" button at the top of the page. Enter your name, email, and create a password. Verify your email and you're all set!
Click "Forgot Password" on the login page. Enter your email address and we'll send you a password reset link.
Log in to your account and go to "My Profile". You can update your name, email, shipping address, and password from there.
